Collision Repairs at Our Locust Street Shop
Damage after an accident can involve more than the surface you see. Medford City Auto Body assesses collision damage, prepares a repair estimate and explains the work needed before you decide how to proceed.
Bring us your questions about the bodywork, paint or vehicle structure. Our services include bumper repairs and frame testing, alongside the body and finish work involved in collision repairs. We’ll discuss the proposed work and help with repair documentation if you’re using insurance.
What we assess and repair
- Collision-related body damage
- Bumper and panel damage
- Scratches and damaged paint finishes
- Damage requiring frame testing and structural assessment
Paint Repair, Refinishing & Full Repaints
Whether you’re repairing a scratched panel, finishing collision work or considering a complete repaint, Medford City Auto Body offers auto painting in Medford with a plan suited to your vehicle and the finish you’re looking for.
Painting options to discuss with our team
- Refinishing repaired panels and bumpers
- Scratch repair and paint touch-ups
- Color matching and blending
- Full-body painting and custom color options
We assess the condition of the existing finish and explain the preparation involved. Surface repair, preparation and color selection all contribute to the final appearance. Ask us about the options for restoring the original look or choosing a different finish.
If the paint work relates to an accident claim, include your claim information when you request the estimate.
Planning the finish
Review the surface
Assess paint damage and any body repairs needed before refinishing.
Discuss the color
Plan color matching or review the custom finish you have in mind.
Prepare & paint
Prepare the agreed areas and apply the refinishing system.
Inspect the result
Review the completed finish before your vehicle is returned.
Repair Estimates & Insurance Claim Assistance
Medford City Auto Body works with all major auto insurance companies. We can prepare a repair estimate, document the damage and communicate with your insurer about the proposed work.
How we help with the repair process
- Assess damage and prepare a repair estimate
- Provide repair-related documentation for your claim
- Communicate with your insurance adjuster
- Explain the proposed work and repair-related paperwork
- Discuss changes if additional damage is identified
Have an insurer’s estimate already? Share it with us along with your claim number and contact information. We’ll review the damage and repair information with you. If you’re paying for repairs yourself, you can still contact our team for a free estimate.
Customer Experiences at Medford City Auto Body
Looking for a body shop in Medford? Read feedback from customers of our Locust Street location, or share your experience after visiting Medford City Auto Body.
An Established Medford Shop, Part of SAC Group
Medford City Auto Body has served Medford and nearby communities for more than 25 years. At our shop at 21 Locust Street, we provide collision repairs, auto painting and help with insurance-related repair questions.
In September 2024, Medford City Auto Body joined the network now known as SAC Group. Today, that network includes six locations across Medford, Somerville and Everett. Our Locust Street team remains your point of contact for estimates and repairs at Medford City Auto Body.
What you’ll find at this location
- An established Medford auto body shop
- Collision repair, bumper work and frame testing
- Auto painting, color matching and refinishing
- Free estimates and assistance with major insurers
- A local team within SAC Group’s six-location network
Medford City Auto Body Repair FAQs
Complete our estimate form with your contact details, vehicle information and photos of the damage, or call (781) 391-3446 to arrange an inspection at 21 Locust Street. A photo review provides a starting point; an inspection may be needed to determine the full repair cost.
Medford City Auto Body provides collision-related body repairs, including bumper and panel work, paint repairs and assessment of damage that may require frame testing. Contact our team to discuss your vehicle and the work it needs.
Yes. Frame testing is among Medford City Auto Body’s published services. Arrange an inspection so we can assess the damage and discuss the proposed repair work for your vehicle.
We work with all major auto insurance companies and help with repair estimates, damage documentation and communication with adjusters. Share your insurer’s name, claim number and any existing estimate when you contact us.
Yes. You can request a body repair or paint estimate directly. Tell us which areas you’d like assessed, and we’ll discuss the proposed work and estimated costs before repairs are authorized.
Yes. Our painting services include touch-ups, refinishing after collision repairs and full-body painting. We can discuss restoring the existing appearance or custom color options after reviewing the vehicle’s finish.
We offer color matching and blending as part of our painting services. The existing finish and the areas being repaired affect the refinishing plan. Ask our team to explain the approach for your vehicle.
Repair time depends on the damage, the work required, parts availability and any insurer review. We can discuss an estimated schedule after assessing your vehicle and explain changes if additional damage or delays affect that plan.
Include your vehicle’s year, make and model, a description of the damage and clear photos from several angles. Add your claim number if available. Take photos only when safe, and avoid including unrelated personal documents.
Some damage may become visible only after work begins. Additional findings can affect the repair scope, cost and schedule. Ask our team how changes will be documented and reviewed with you and, when applicable, your insurer.
They are separate SAC Group locations. Medford City Auto Body is at 21 Locust Street, Medford, and can be reached at (781) 391-3446. Medford Auto Center is the group’s separate Riverside Avenue location.
Medford City Auto Body is at 21 Locust Street, Medford, MA 02155. Published hours are Monday-Friday, 8:00 AM-5:30 PM, and Saturday, 8:00 AM-1:00 PM. The shop is closed Sunday. Call (781) 391-3446 to discuss an inspection or confirm holiday hours.